Domestic
-We offer FREE USPS flat rate shipping within US and US territories.
-If you need a faster shipment, Please CONTACT US before placing your order. We are able to send your order via USPS EXPRESS or FEDEX as well. In this case the shipment fee will be at your charge, added to the price of your order .
-As soon as your order is placed we will send you a notification by email.
-Please note that the majority of the products in our webstore (agnesannastudio.com) have handcrafted details and are MADE TO ORDER, therefore depending on the complexity of the items we need certain days of production time.
-In our webshop (agnesannastudio.com), you will find information about the exact production time of each product.
-We count the production time from the date of the notification email sent after ORDDER IS PLACED.
-As soon as your order is placed we will start working on it, and we will ship your order within 7- 21 days depending on the item you ordered.
-When you are placing the order, please verify that the shipping address you wish to add is correct. We (AgnesAnna Studio) are not responsible for any lost and/or returned packages due to incorrectly added addresses.
-Please note that AgnesAnna studio is not responsible for lost packages and any damages occurred during shipment.
International
-We offer FEDEX shipments to International Customer Orders.
-Any case before placing an international order Please, contact us!
-The cost of the shipping is payed by the customer, added to the total price of the order.
-Orders from All Countries outside of US and US territories count as International orders
-Please note that the majority of the products in our webstore (agnesannastudio.com) have handcrafted details and are MADE TO ORDER, therefore depending on the complexity of the items we need certain days of production time.
-In our webshop (agnesannastudio.com), you will find information about the exact production time of each product.
-We count the production time from the date of the notification email sent after ORDER IS PLACED.
-As soon as your order is placed we will start working on it, and we will ship your order within 7- 21 days depending on the item you ordered.
-When you are placing the order, please verify that the shipping address you wish to add is correct. We (AgnesAnna Studio) are not responsible for any lost and/or returned packages due to incorrectly added addresses.
-Please note that AgnesAnna studio is not responsible for lost packages and any damages occurred during shipment.
-Please note that International purchases are non returnable.
